Shipping Policy

Thank you for visiting and shopping at Korvia Smart. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 5-7 business days (Free for orders above certain amount)
• Express Shipping: 2-3 business days (Charges apply)

Delivery delays can occasionally occur due to unforeseen circumstances or logistics partners.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email/SMS once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties and Taxes

Korvia Smart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Korvia Smart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We will assist you in the process to our best capability.

6. International Shipping Policy

We currently ship within India. For international orders, please contact our support team to verify if delivery is possible to your location.

Contact Us

If you have any questions about our shipping policy, please contact us:

KORVIA RETAIL PRIVATE LIMITED
GST: 24AAMCK6288R1ZH
Email: support@korviasmart.com
Address: SH. NO.-115, 1st FF, KBC-1, YOGI CHOWK, Bombay Market, Surat, Gujarat - 395010